Submit a Request
Before You Buy
Can I trust you with my payment information?
Can I use my own synth?
Do I need an actual synth to use Syntorial?
Do you offer a volume license for schools? How does it work? Is there a discount?
If I need to reinstall Syntorial later on, can I download it again?
Is Syntorial for beginner, intermediate or advanced synth users?
Well how can I trust that YOU, the makers of Syntorial, know what you're talking about?
When I purchase Syntorial do I get a lifetime license, or will I have to pay again?
Why should I pay for Syntorial when there are synthesis tutorials that are free or cost less?
Will I be able to use my newfound skills on synths other than syntorial's?
Can I skip ahead lessons?
Can I unlock lessons?
Do you do specific patch requests?
How do I get the plugin version of Syntorial’s synth?
What exactly is included in Syntorial?
What material do the lessons cover?
What parameters does Syntorial’s synth have?
Why doesn't the Spanish version of Syntorial include any Lesson Packs?
You keep saying the lessons are “interactive”. What exactly do you mean?
Can I control the Syntorial synth’s controls with my MIDI controller?
Does Syntorial use any shortcut keys?
How do I play Syntorial’s synth with my computer’s QWERTY keyboard?
How do I sync my progress between devices?
How many devices can I install Syntorial on?
I lost my progress! What do I do?
I lost my serial number. What is it?
I need to download Syntorial again, but the download link expired
I’m trying to download a Lesson Pack, but the “Download Lesson Packs” feature is missing in Syntorial. What do I do?
What are the system requirements?
Dropdown menus are flickering and I'm unable to click them
I just bought Syntorial, and when I open it it tells me that I've "exceeded authorizations".
I'm having trouble turning the knobs
I've installed Primer on my Mac, but it won't show up in Logic
Syntorial's audio doesn't sound right (choppy, glitchy, etc) in Windows. How do I fix it?
Why are the Lesson Pack presets not showing up in Primer?
Get in Touch
Get in Touch