- Can I trust you with my payment information?
- Can I use my own synth?
- Do I need an actual synth to use Syntorial?
- Do you offer a volume license for schools? How does it work? Is there a discount?
- Do you offer an educational discounts for students and teachers?
- Does Syntorial work on Big Sur?
- How does gifting work?
- If I need to reinstall Syntorial later on, can I download it again?
- If I purchase Syntorial on your website, how do I get access to the iPad version?
- If I upgrade to the full version of Syntorial via the iPad app, how do I gain access to the desktop version?
Before You Buy
Content
- Can I skip ahead and unlock lessons?
- Do you do specific patch requests?
- Does Syntorial come in other languages besides English?
- How do I get the plugin version of Syntorial’s synth?
- I downloaded the Lesson Packs. Now how do I watch them?
- What exactly is included in Syntorial?
- What material do the lessons cover?
- What types of synthesis and parameters does Syntorial cover?
- You keep saying the lessons are “interactive”. What exactly do you mean?
Technical
- Can I enlarge Syntorial's screen or make it go full screen?
- Can I run Syntorial on Linux?
- Can I use MIDI Learn (controlling the synth parameters with my MIDI controller)?
- Can I use Primer in Pro Tools?
- Do I have to be connected to the internet to use Syntorial?
- Does Syntorial run on Apple Silicon M1 computers?
- Does Syntorial use any shortcut keys?
- Does Syntorial work on Big Sur?
- How do I open Primer in Logic Pro?
- How do I play Syntorial’s synth with my computer’s QWERTY keyboard?
Troubleshooting
- "Reset file is missing" error in "LFO In Poly Mode" lesson
- Can't set correct Unison Spread knob value
- Dropdown menus are flickering and I'm unable to click them
- I can't log into the iPad app
- I can't open Syntorial in my DAW
- I'm having problems with Syntorial's audio on Windows (glitchy, crackling, silent, etc). How do I fix it?
- I'm having trouble authorizing Syntorial
- I'm having trouble turning the knobs
- I'm on Windows, and the videos are either blank or distorted
- I've installed Primer on my Mac, but it won't show up in Logic
Sales
- Can I trust you with my payment information?
- Do you offer an educational discounts for students and teachers?
- How do I get an invoice for my purchase?
- I purchased Syntorial V1 on the iPad App Store. How do I upgrade to Syntorial 2.0 with the discounted upgrade fee?
- If I purchase Syntorial on your website, how do I get access to the iPad version?
- If I upgrade to the full version of Syntorial via the iPad app, how do I gain access to the desktop version?
- Syntorial 2.0
- When I purchase Syntorial do I get a lifetime license, or will I have to pay again?